Privacy Policy

  1. ID. • Owner: koku kids SL • Registered office: Calle La Caridad 21 38350 Tacoronte Santa Cruz de Tenerife (Spain). • CIF: B-38493672 • E-mail: info@kokufactory.com
  2. INFORMATION AND CONSENT All the processing of personal data that we carry out is subject to full compliance with Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD) and Royal Decree 1720/2007, guaranteeing that we have with the legal and technological security measures required by law. We only process user billing data. These data are stored and processed in an automated file that is duly registered with the Spanish Data Protection Agency. The personal data that we collect through the website will be: – User data. – Billing data. In no case will we carry out any of the following activities: – Assign them to other people or entities, without your prior consent.
  3. COLLECTION OF PERSONAL DATA

Visiting and browsing the site does not imply that you are obliged to provide any information about yourself. Each visit to the web will be recorded, and a note will be taken of your IP address, browser version, operating system and time on the page. This information will be stored in our database, and we will use it, among other things, for statistical purposes to improve the site and adjust our commercial strategy (see the chapter on "Purposes" and our Cookies Policy). In the event that during browsing you provide us with some personal data, said data will be associated with the above information (IP, browser, operating system), with the aim of creating segments or groups of customers, which will help us offer you better offers. and improve your navigation on the site (see the "Purposes" chapter below). At all times you will know what data requested is mandatory and what data is voluntary for the correct provision of the service. The data that, being mandatory, is not filled in or filled in incompletely, or falsely, will prevent the correct execution of the service. Purposes By using the site, you declare that you are of legal age and that the data you provide is correct, and that you consent to your personal data being processed automatically or manually. The data is collected for the following purposes:

  1. a) Manage the registration in the user registration area and its access.
  2. b) Send information via e-mail, special promotions, news and actions that are of interest to you.
  3. c) Manage purchases made on the web.
  4. d) Make anonymous statistical reports regarding access habits and the activity carried out by users on the web.
  5. e) Manage the queries that you send us through the means of contact made available to you.
  6. f) Comply with our legal obligations.
  7. g) Redesign and/or modify the navigation and/or functionality of the website.
  8. h) Perform statistical analysis.
  9. i) Create segments or groups of customers, so that each segment or group can receive the most relevant commercial information, and adjust the navigation/functionality of the site based on the segment or group.
  10. j) Define and adjust our business strategy. In addition to the above purposes, the data collection forms will inform you if there are additional purposes, when appropriate.
  11. STATISTICAL DATA AND COOKIES

Our website has Cookies and activity files that allow us to know the activity carried out by users. We reserve the right to share this anonymous information and without any type of personal data with other client companies, suppliers, sponsors and/or advertisers. To learn more about cookies you can visit our Cookies Policy.

  1. COMMERCIAL AND PROMOTIONAL COMMUNICATIONS

As we have previously indicated, one of the purposes for which we will process your personal data (if you have provided it to us) will be to send you electronic communications with relevant and current information about our entity. Whenever we make any communication of this Epo, it will be made only to those users who have previously authorized the receipt of it. In the event that you do not wish to receive commercial or promotional communications, you can unsubscribe by sending an email with the word "UNSUBSCRIBE" in the subject, from the same email in which you registered on the platform, to the email address : info@kokufactory.com.

  1. DATA SECURITY

Unfortunately the Internet is not a completely secure environment. Therefore we cannot guarantee the security of any information you send us through this medium. We are not responsible for any loss or damage that may be caused to you as a result of the loss of confidentiality in said information.

  1. CHANGES TO THE PRIVACY POLICY

From time to time we may modify or adapt this Privacy Policy. On this page you will find the conditions in force at all times. We recommend that you visit it each time you browse the site in order to always be informed prior to any information that you can provide us.

  1. EXERCISE OF RIGHTS: Any user who so wishes may exercise their rights of Access, Rectification, Cancellation and Opposition (ARCO), requesting it in writing through any of the following means and may use the following models – E-mail: info@ kokufactory.com You can download the standardized models for the exercise of rights from the following link: – Access. – Rectification. – Cancellation. – Opposition.