Shipping and Returns

Shipping

• Delivery Time:5 to 7 working days for all Spain.
• Pre-order shipments: 15 working days for all Spain.
• Free shipping on purchases over 150 €.
• The cost of shipping is 5.99€ VAT included.

Changes

• 14 days to make any changes.
• The product must be in perfect condition.
• To make a change please connect us through the following form.
• The costs of the changes are borne by the customer unless it is an error of Koku Factory.

Returns

• 14 days for returns and exchanges.
• The product must be in perfect condition.
• To make a return please connect us through the following form.
• The costs of returns are borne by the customer unless it is an error of Koku Factory.